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Replaced by
WSLRW-BV | FW1
Manual for WSLRW-BV | FW1
Replaced by
Item codes | FW Released Date | Changes Information |
|---|---|---|
WSLRW-BV-BR-08; WSLRW-BV-BR-15; WSLRW-BV-BR-20; WSLRW-BV-BR-25 | 21/08/2023 | Initial firmware |
1
QUICK INSTALLATION GUIDE
1.1 Introduction
WSLRW-BV is a LoRaWAN Mini Control Valve, integrated with a Ball valve body. The ultra-low power design allows the Valve to run in 5 years with 2 batteries (depending on configuration). The valve will transmit data in kilo-meters distance to the LoRaWAN gateway, any brand on the market.
This LoRaWAN Mini Control valve is the best choice for an Irrigation System for a Garden, Smart Farm, or Hydroponic Farm. It can be used for FCU in HVAC or any water supply line in a Facility or Building.
How the sensor connect to system?
System components:
The end nodes are LoRaWAN Sensors or Actuators;
The Gateways are LoRaWAN Gateway or Base Station;
The Network Server can be SAAS or On-premise server;
The Application Server is the destination software users want to utilize the data from/ to LoRaWAN sensors/ actuators.
How to set up the LoRaWAN system? Please follow these steps:
Adding the Gateways to a Network server. Please refer to the manual of Gateway and Network Server software;
Adding the End nodes to the Network Server;
Configure the callback or data forwarding from the Network Server to the Application Software by MQTT or HTTPS. Please refer to the manual of the Network Server.
Once the payload is on the Application server, decode data from Payload. Please check Section 1.9 for the Payload document.
1.2 Application Notes
For Applications
Smart Irrigation, Water Supply System, Water Level Control, Oil Level Control
Notes
Flow Characteristic: Understand the desired Flow characteristic.
Valve Size: Choose Size based on the Flow rate and pipe diameter.
Noise and Cavitation: Evaluate the potential for Noise and cavitation.
Body and Trim Materials: Consider the fluid properties.
Actuator Type and Size: Ensure the Actuator can handle the required force and speed.
Dynamic Response: Assess how quickly the Valve responds to changes in the control signal.
1.3 When does device send Uplink messages?
The device will send uplink messages in the following cases:
Case 1: After power-up in the 60s, the device will send the first message called START_UP. The payload will tell the user the HW version, FW version, and current configuration of the device;
Case 2: Then, in every interval time (pre-configured), for example, 10 minutes, it will send the message called CYCLIC_DATA. The payload will tell the user the following data like measured values, battery level, and alarm status...
To change the cycle of data sending, you can change the value of the parameter: CYCLIC_DATA_PERIOD.
Case 3: When the device receives control command via downlink message, the device will implement control command and then send the ALARM message immediately. The ALARM message contains information of control command result and valve status.
Case 4: During the commissioning, testing, or calibration sensor, the user can force the device to send the uplink message to get the data immediately. This message is called FORCE_DATA. The payload will provide data like raw measured value, scaled measured values, battery level, and alarm status... It can be forced by applying the magnet key on the reed switch in 1s;
Case 5: If users want to have the configuration immediately, they don't need to wait until the next cyclic data-sending message; instead, they can force the device to send a special uplink message so that the device can get the new downlink message. This uplink message is named PARAMETERS_UPDATE. It can be forced by applying the magnet key in more than 5s.
Case 6: In every interval time (pre-configured), for example, 24 hours, it will send the message called HEARTBEAT. The payload will tell the user the following data like hardware version, firmware version, current sensor configuration
1.4 Default Configuration
This device has the default configuration (opening and closing times), however, those parameters can be changed. The user can change the configuration on the wireless transmitter so that the complete sensor (transducer + wireless) delivers the proper output value. Please check the Payload document for more information.
1.5 Battery/ Power Supply
The Device uses below batteries:
Battery type: Primary battery
Battery size and Voltage: D 3.6 VDC
Number of batteries: 02
Recommended batteries: Saft LS33600
Please take note of the Polarity of the batteries as shown inside the housing.
Understanding the battery levels:
Level 3 (4 bars): battery energy is 60-99%
Level 2 (3 bars): battery energy is 30-60%
Level 1 (2 bars): battery energy is 10-30%
Level 0 (1 bar): battery energy is 0-10%
Note: to display accurately the remaining energy of the battery, please configure the correct BATTERY_TYPE by downlink type 5 or offline cable. Please check the section Principle of Operation for more details.
1.6 What's in the Package?
1.7 Guide for Quick Test
With the default configuration, the device can be connected quickly to the Network Server by the following steps.
Step 1: Prepare the values of communication settings
Frequency zone: Most of the sensor was configured the frequency zone to suit customer application before delivery
DevEUI: Get the DevEUI on the product nameplate
AppEUI Default value: 010203040506070809
AppKey Default value: 0102030405060708090A0B0C0D0E0F10
Activation Mode: OTAA with local join server
Network Mode: Public
LoraWAN Protocol: version1.0.3
Class: A for sensor; C for actuator
If current basic common settings do not match with your region, network server/application, follow below instruction to change them as below:
For changing other settings, please refer to Section 3.2 Sensor configuration to change the other settings
Step 2: Register the device on the LoRaWAN network server
Input the above settings on your device registration page of the network server.
Note: Different network server software will have different device registration processes. Please refer to the manual of the network server software used for more details.
Please visit the below Section 1.10 to get the instructions for adding the LoRaWAN sensors to some common network servers such as Actility, TTN...
Step 3: Install the batteries to the device OR do power wiring and supply external power to the device if applicable
Please refer to Section 1.5 as above for instructions on battery installation OR for instructions to do power wiring and supply external power to the the device if applicable
After installing the battery in 60 seconds, the first data packet will be sent to the LoRaWAN gateway. After receiving the first data packet, the time of another packet depends on the value of the parameter: cycle_send_data. Additionally, you can use a magnet key to touch the magnetic switch point on the housing within 1 second to initiate force packet of the device to send data instantly and the LEDs on the housing will be lit with SKY BLUE color.
Step 4: Decode the payload of receiving package
Please refer to Section 1.9 Payload Document and Configuration Tables for details of decoding the receiving packet to get the measured values.
If the device has local display, measured values are shown on the local display
1.8 Installation
Dimension Drawings and Installation Gallery (Photos and Videos)
Please follow the checklist below for a successful installation:
1. Have you studied the dimensions of the device as above drawings?
2. Have you tested and make sure the device have been connected successfully as Section "1.7 Guide for Quick Test" above?
3. Have the device been configured properly as per Section 3.2 below?
4. Have the device been calibrated or validated as per Section 3.3 below?
5. Then you can start to install the device at site. Please check the following Installation Notes for Sensor Part (if available) before installation.
Installation Notes for Sensor Part (if available)
Installation Notes for Ball Valves
1. Preparation:
Power Supply: Ensure the power supply matches the voltage and current requirements of the valve.
Tools: Gather necessary tools such as a multimeter, screwdriver, wire strippers, and connectors.
2. Mounting:
Location: Choose a clean, dry, and accessible location for the controller.
Secure Mounting: Mount the controller securely using screws or brackets.
3. Electrical Connections:
Polarity: Ensure correct polarity for the electrical connections. Use an H-bridge circuit if needed for polarity reversal.
Wiring: Connect the controller to the solenoid valve using appropriate gauge wires. Secure connections with wire nuts or terminal blocks.
Power Supply: Connect the power supply to the controller, ensuring it is turned off during installation.
4. Configuration:
Pulse Duration: Set the pulse duration on the controller to match the requirements of the valve.
Programming: If using a programmable controller, configure it to send the correct pulse duration and polarity.
5. Testing:
Initial Test: Turn on the power supply and test the controller to ensure it switches the valve correctly.
Adjustments: Make any necessary adjustments to the pulse duration or configuration settings.
6. Final Checks:
Secure Connections: Double-check all electrical connections to ensure they are secure and properly insulated.
Environmental Conditions: Verify that the installation can withstand the expected environmental conditions (e.g., temperature, humidity).
7. Documentation:
Record Settings: Document the configuration settings and any adjustments made during installation.
Maintenance Schedule: Establish a maintenance schedule to periodically check the controller and valve for proper operation.
Installation Guide for Main Device
Check the Location for the best RF Signal
Make sure the site is good enough for RF signal transmission.
Tip: To maximize the transmission distance, the ideal condition is Line-of-sight (LOS) between the LoRaWAN sensor and the gateway. In real life, there may be no LOS condition. However, the LoRaWAN sensor still communicates with the gateway, but the distance will be reduced significantly.
DO NOT install the wireless sensor or its antenna inside a completed metallic box or housing because the RF signal can not pass through the metallic wall. The housing is made from Non-metallic materials like plastic, glass, wood, leather, concrete, and cement…is acceptable.
Mounting the Valve body on the pipe
Locate the position to mount the valve body so that the distance from the valve body to the wireless part is less than 2m cable length.
Mounting the Wireless part on the Wall or Pole
Mount the Wireless part onto a wall by the mounting bracket as shown picture below.
1.9 Payload Document and Configuration Tables
Please click below button for:
-
Payload decoding of Uplink messages;
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Payload encoding of Downlink messages;
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Configuration Tables of device.
Note:
If the content of below web payload, memory map, and sample decoder could not be copied, please install the extension of "Enable Copy Paste - E.C.P" for Microsoft Edge and for Google Chrome.
1.10 How to connect device to Back-end/ Network Server/ Coordinator
Please find below the examples of adding Daviteq's LoRaWAN sensor to the following Network servers:
ThingPark Community (of Actility);
Things Stack (of The Things Network).
You can use the similar methods to add LoRaWAN sensors to other Network Server.
1. THINGPARK COMMUNITY (ACTILITY) NETWORK SERVER
1.1. Example to add the Tektelic LoraWAN gateway Model T0005204 to ThingPark Enterprise SaaS Community
1. Log in to your ThingPark Enterprise account via the link: https://community.thingpark.io/tpe/
2. Browse on the left panel to Base Stations, click the drop-down menu, then click Create.
3. Select the base station’s Tektelic.
※ If you do not find the Tektelic, click View More Manufacturers.
4. On the following screen, select the Model: Micro 8-channels from the drop-down list.
5. Fill the form as below table:
Input exactly as above Input field column, except Name field is user-defined and is different from the existing base station name on the network server.
After filling the registration form, click CREATE to complete adding the base station to the network server.
1.2. Add Daviteq's LoRaWAN devices to ThingPark Enterprise SaaS Community
ThingPark Enterprise supports all Classes of LoRaWAN® devices. By default, the sensor supports Over-the-Air Activation (OTAA) with a local Join Server that is programmed at the factory.
Manual provisioning of OTAA devices using a local Join Server. To learn more, see Activation modes.
1. At left panel of the screen of the Thingpark GUI, click Devices > Create from the dashboard.
2. Select the Generic supported by your device on your screen.
3. Select the Model of LoRanWAN 1.0.3 revA - class A with correct frequency plan
4. Fill the form as below table:
In addition to filling out the form, the option to select the connection between ThingPark and Daviteq application (Globiots).
After filling out the registration form, please click CREATE to add devices to the network server.
1.3. Send a downlink frame from Thingpark Network Server to the device
Follow the below steps to send the downlink frame from Thingpark Network Server to the device:
This functionality is active only when a connection is associated to the device (one of the color codes with a green bullet).
1. Navigate to the left panel, click the Devices' drop-down menu, then click List.
2. Browse the right side in the Devices, click the icon of the device and click Send Downlink.
3. Input the downlink code to the Payload field and input 1 to the Port field, and then click Validate.
The downlink data is added to the device downlink queue in network server. The downlink is sent after the network server receive an uplink from the device.
2. THINGS STACK (THE THINGS NETWORK) NETWORK SERVER
2.1. Add Sentrius LoraWAN gateway (Model RG19) to The things Stack network server
1. Log in to you’re The Things Stack account
2. Click the tab Gateways, click Add gateway button
3. Fill out the form as below table:
Input exactly as above Input column, except the Gateway Name field and the Gateway ID field is user-defined. It is different from the existing gateway name and gateway ID on the network server.
After filling the registration form, click Create gateway to complete adding the base station to the network server.
2.2. Add Daviteq's LoRaWAN device to The Things Stack network server
The Things Stack supports all Classes of LoRaWAN® devices. By default, the sensor supports Over-the-Air Activation (OTAA) with a local Join Server programmed at the factory.
1. Browse on the top panel, click the tab Application, and click Add application button to create an application
2. Fill in the information fields as user-defined, then select Create application
3. After the application is created successfully, select Add end device to register end device (LoRaWAN sensor)
4. Fill out the form as below table:
After filling out the registration form, please click the Register end device button to add the device to the network server.
2.3. Send a downlink frame from The Things Stack Network Server to the device
1. Select the device to send downlink
2. Input 1 to the FPort and input the downlink data in the payload field, and then tick Confirmed downlink and click Schedule downlink.
2
MAINTENANCE
2.1 Troubleshooting
Please find below steps to identify the problems from Communication Part or Sensor Part:
* If the device cannot connect to the Gateway or System or Co-ordinator at the first time, it is the Communication Problem;
* If the device status like battery, RSSI level, data status or other communication is normal, but the measured values are not updated or wrong, it would be the problems of Sensor part;
* If the data coming to gateway, system or co-ordinator is not frequently as expected, the problem would be Communication.
Please refer below the troubleshooting guide for Communication and Sensor Part.
Troubleshooting for Communication
Troubleshooting for Sensor Part (if available)
1. Valve take longer time to open and close
Check inside status of valve
Check fluid pressure
Check voltage of power supply for actuator mechanism
2. Valve could not be open and close completely
Check any object stuck inside the valve
Check the ball erosive wear, ball deformation
3. Valve could not open/close as control command
Check object that could lock the ball of the valve
Check cable from control module to valve
2.2 Maintenance
Maintenance for Main device
There is no requirement for maintenance of the Hardware of this LoRaWAN Device except for the following:
1. The battery needs to be replaced. Please check the battery status via uplink messages;
Note: When the battery indicator shows only one bar (or 10% remaining capacity), please arrange to replace the battery with a new one as soon as possible. If not, the battery will drain completely, and the resulting chemical leakage can cause severe problems with the electronic circuit board.
2. Sensor, please refer to the maintenance section of the sensor document.
Maintenance for Sensor part (if available)
Re-calibration:
Once the error code appears on the system, please perform the calibration of opening and closing time to make sure the valve opens and closes completely, and no passing problem happens.
Valve body replacement:
Replace the new valve body.
3
ADVANCED GUIDE
3.1 Principle of Operation
Principle of Operation for device WSLRW-BV | FW 1
Daviteq LoraWAN Mini Motorized Ball Valve (BV) comprises 02 parts linked internally:
• The Daviteq LoraWAN wireless transmitter;
• The Daviteq Mini Motorized Ball Valve (BV)
What are the primary output values?
• VALVE CONTROL COMMAND: Valve control command. This parameter equals VALVE_CONTROL_COMMAND in the uplink payload
• VALVE STATUS: Valve status. This parameter equals VALVE_STATUS in the uplink payload
• NRS COUNTER ON: Non-resettable counter values for the valve open command. This parameter equals NRS_COUNTER_ON in the uplink payload
• NRS TIMER ON: Non-resettable timer values for the valve open status (unit: second). This parameter equals NRS_TIMER_ON in the uplink payload
• OPEN TIME: The period of the opening of the valve, unit: second. This parameter equals OPEN_TIME in the uplink payload
• CLOSE TIME: The period of the closing of the valve, unit: second. This parameter equals CLOSE_TIME in the uplink payload
• VALVE CONTROL VOLTAGE: The power supply for the valve. If VALVE CONTROL VOLTAGE < 4.5 vdc, the device will be reset. This parameter equals VALVE_CONTROL_VOLTAGE_X10 in the uplink payload divided by 10
What are the secondary output values?
Below output values are useful for device maintenance and troubleshooting.
• Battery level (%): the remaining capacity of the battery. The parameter in the payload is BATTERY_LEVEL.
Note: To get the accurate battery level indication, please configure the battery type by Downlink type 5 or via offline cable to the parameter name BATTERY_TYPE.The default type is Primary battery. For Solar powered version, please configure to Rechargeable battery type.
• Alarm: alarm status of the device. The parameter in the payload is ALERT_STATUS
• Sensor current configurations: current main settings of the sensor and this parameter in the payload is CURRENT_CONFIGURATION
• Sensor hardware version: hardware version of the sensor and this parameter in the payload is HW_VERSION
• Sensor firmware version: firmware version of the sensor and this parameter in the payload is FW_VERSION
Principle of operation
Device power on / power reset operation
When the device is power on or power reset, the VALVE CONTROL COMMAND will equal DEFAULT_COMMAND. DEFAULT_COMMAND might have one of following values:
1: Command to open valve (default value)
2: Command to close valve
3: Last control command.
If the last control command is different from DEFAULT_COMMAND, the DEFAULT_COMMAND control command will be implemented and ALARM uplink message will be sent to Network Server after the control command implementation is completed. The result of control is ALERT_STATUS and might be one of following:
1: successfully opened event (The real period of opening valve is less than or equal VALVE_OPENING_TIME)
2: successfully closed event (The real period of closing valve is less than or equal VALVE_CLOSING_TIME)
3: valve cable or connector error
4: duplicated control command (The current control command is the same as last control command)
5: stuck valve at opening (The real period of opening valve is greater than VALVE_OPENING_TIME + VALVE_DIAGNOSTIC_PERIOD)
6: stuck valve at closing (The real period of closing valve is greater than VALVE_CLOSING_TIME + VALVE_DIAGNOSTIC_PERIOD)
7: valve tend to get stuck at opening (The real period of opening valve is greater than VALVE_OPENING_TIME and less than or equal VALVE_OPENING_TIME + VALVE_DIAGNOSTIC_PERIOD)
8: valve tend to get stuck at closing (The real period of closing valve is greater than VALVE_CLOSING_TIME and less than or equal VALVE_CLOSING_TIME + VALVE_DIAGNOSTIC_PERIOD)
Valve control from Network Server via downlink type 5
The valve could be controlled from Network Server via downlink type 5, port 1. The control command based on the value of VALVE CONTROL COMMAND parameter:
*Value of 1: Control Command for opening valve. The valve motor automatically power-off after the valve is in fully open position. The downlink code of open command is 5802000100000005
*Value of 2: Control Command for closing valve. The valve motor is automatically power-off after the valve is in fully close position. The downlink code of close command is 5802000200000005
If the device is configured in class A (default, class mode=0), the downlink is sent from Network Server to the device right-after there is any uplink sent to Network Server. If the device is configured in class C ( class mode=2), the downlink is sent immediately from Network Server to the device. Then, the control command will be implemented and ALARM uplink message will be sent to Network Server after the control command implementation is completed. The result of control is in ALERT_STATUS.
Principle of Operation of Sensor part (if available)
This mini-control valve is a 2-piece design ball valve with a low torque feature to allow the valve to use less energy than the regular valve on the market. This feature allows the valve to be operated by batteries for years.
The ball will be moved by the internal micro motor and a set of micro limit switches to allow the running from 0° to 90° of opening.
The valve will be powered and controlled from a wireless device, it could be LoRaWAN, Sigfox, NB-IoT, or Sub-GHz technology.
Default Configuration Parameters of Sensor part (if available)
This device has the default configuration (opening and closing times), however, those parameters can be changed. The user can change the configuration on the wireless transmitter so that the complete sensor (transducer + wireless) delivers the proper output value. Please check the Payload document for more information.
3.2 Configuration
How to configure the device?
Sensor configuration can be configured in 02 methods:
Method 1: Configuring via Downlink messages.
Method 2: Configuring via Offline cable.
Note: The sensor is only active for offline configuration in the first 60 since power up by battery or plugging the configuration cable.
Which Parameters are configured?
Please check Part G in Section 1.9 Payload Documents above.
Method 1: Configuration via Downlink messages
Please check the Part D & E in Section 1.9 Payload Documents above.
Method 2: Configuration by Offline Cable
Please download the Configuration Template File of this sensor to be used in Step 4 below.
Instructions for offline configuration of the Daviteq LoRaWAN sensors. Please follow the following steps.
Note: The sensor is only active for offline configuration in the first 60 since power up by battery or plugging the configuration cable.
1. Prepare equipment and tools
The following items must be prepared for configuration.
A PC using the Windows OS (Windows 7 or above versions). The PC installed the COM port driver of the Modbus configuration cable (if needed). The driver is at link: Modbus Configuration Cable COM port driver for PC and the instruction to install the driver at link: How to install the driver.
A Modbus configuration cable
Tools to open the plastic housing of LoRaWAN sensors (L hex key or screwdriver)
2. Download and launch Daviteq Modbus configuration software
Click the link below to download Daviteq Modbus configuration software:
https://filerun.daviteq.com/wl/?id=yDOjE5d6kqFlGNVVlMdFg19Aad6aw0Hs
After downloading the software, unzip the file named: Daviteq Modbus Configuration.zip and then copy the extracted folder to the storage drive for long-term use.
Open the folder, double click on the file Daviteq Modbus Configuration Tool Version.exe to launch the software and the software interface as below:
Note: The software only runs on Microsoft Windows OS (Windows 7 and above).
3. Connect the cable and configure the sensor
Step 1:
Connect the PC to the sensor using the configuration cable.
- Use the configuration cable (Item code: TTL-LRW-USB-01).
- Connect the USB-A plug into the USB-A socket of the PC.
Step 2:
On the configuration software, choose the relevant Port (the USB port which is the cable plugged in) and set the BaudRate: 9600, Parity: none
Step 3:
Click Connect button to connect the software to the sensor. After successful connection, the Connected status will show on the software.
Step 4:
Import the configuration template file of the sensor (as above link) to the software: click menu File/ Import New and then browse the relevant sensor template file (csv file) and click Open to import the template file.
Note: The sensor is only active for configuration for 60 seconds since plugging the configuration cable or the power supply into the sensor.
Each sensor type has its own template file. Refer to the sensor's manual to download the correct file.
Step 5:
Open the housing of the sensor and quickly plug the connector of the configuration cable into sensor's modbus configuration port as below figure. After plugging the connector, the software will read the parameter values automatically.
Plug the cable connector into sensor's modbus configuration port. This port is located at a different location, depends on the sensor type
Note: If the sensor has SKU of WSLRWEX-PPS and hardware version 1 & 2, the sensor must be powered by batteries for configuration
Step 6:
Read the current value of the parameter with Modbus Function 3
At the relevant row of the parameter, check box 3 on column Func to read the value of the parameter. The read value is shown in VALUE ON MEMMAP column.
The sensor is only active for configuration for 60 seconds since plugging the configuration cable or the power supply into the sensor. After 60 seconds, the TIME_OUT text will show on EXCEPTION column of the software.
Step 7:
Write the new setting to the parameter with Modbus Function 16
Double click on the column VALUE TO WRITE of the parameter and input the new setting value of the parameter;
Uncheck the tick on the FC column of the parameter, click on the arrow, select 16 and then check on the FC column to write a new setting to the parameter. The WRITE_OK text will show on EXCEPTION column if the software successfully writes the setting.
Repeat Step 6 to read the setting of the parameter for double-checking.
Note: For some critical parameters of the sensor, the password in "password for setting" must be written before writing the new settings to these parameters.
Only read/ write registers are allowed to write.
The sensor is only active for configuration for 60 seconds since plugging the configuration cable or the power supply into the sensor. After 60 seconds, the TIME_OUT text will show on EXCEPTION column of the software.
4. Troubleshooting
3.3 Calibration/ Validation
How to force sensor to send data for calibration/ validation (if available)
Using the magnet key, the device can be triggered to send data to the Gateway immediately.
Note:
Upon transmitting the data to the base station using the magnetic key, the timer for the transmission time interval will be reset.
The minimum time interval between two manual triggers is 15 seconds. If the interval is less than 15 seconds, data transmission will not occur.
Calibration/ Validation sensor (if available)
The mini-control valve is calibrated at the factory to make sure it will close or open completely.
However, after time of usage, the closing and opening times will be increased a bit due to the friction between the ball and the seat increase. Users can check these values from the diagnostic feature of the device and adjust accordingly. Users can use the offline tool or downlink to write the new values of maximum allowable valve open time and maximumu allowable valve close time
4
PRODUCT SPECIFICATIONS
4.1 Specifications
| Valve Body | Ball valve, low torque design |
| Body materials | Brass (standard), 304SS, 316SS |
| Sealing | EPDM (standard), NBR, Silicone Rubber |
| Seat | PTFE |
| Ball | 304SS (standard), 316SS |
| Size | DN8, DN15, DN20, DN25 |
| Process connection | BSPP female threads |
| Cable | 2m molded M12 connector cable |
| Working temperature | 0∼100℃ |
| Working pressure | -1∼10 barg |
| Manual override | Yes |
| Valve housing rating | IP5 |
| Control functions | On-Off |
| Valve Diagnostic | Yes, to detect clogging, longer closing or opening time, valve failure |
| COMMUNICATION | |
| SF Factors | SF7∼SF12 |
| Antenna | Internal Antenna 2 dbi |
| Power Supply | Primary batteries 02 x D size 3.6VDC (battery not included) |
| RF Frequency and Power | 860∼930MHz, 14∼20 dBm, configurable for zones: EU868, IN865, RU864, KR920, AS923, AU915, US915 |
| Protocol | LoRaWAN Class A or Class C V1.0.3 |
| Data sending modes | interval time, alarm and manually triggering by magnetic key |
| Alarm function | Yes |
| Remote control via downlink | Class A or Class C mode |
| RF Module complies to | ETSI EN 300 220, EN 303 204 (Europe) FCC CFR47 Part15 (US), ARIB STD-T108 (Japan) |
| Vietnam Type Approval | |
| Ambient working temperature | -40∼85℃ |
| Dimensions of Wireless Module | 92×57×120 mm for hardware version 1 and 130 x 61 x 117 mm for hardware version 2 |
| Net-weight of Wireless Module | 310g (without batteries) |
| Housing of Wireless Module | Engineering plastic, IP67 |
| Mounting of Wireless Module | Wall mount |
5
WARRANTY & SUPPORT
5.1 Warranty
Warranty
Below terms and conditions are applied for products manufactured and supplied by Daviteq Technologies Inc.
Free Warranty Conditions
The manufacturer undertakes to guarantee within 12 months from shipment date.
Product failed due to defects in material or workmanship.
Serial number, label, warranty stamp remains intact (not purged, detected, edited, scraped, tore, blurry, spotty, or pasted on top by certain items).
During the warranty period, if any problem of damage occurs due to technical manufacturing, please notify our Support Center for free warranty consultancy. Unauthorized treatments and modifications are not allowed.
Product failed due to the defects from the manufacturer, depending on the actual situation, Daviteq will consider replacement or repairs.
Note: One way shipping cost to the Return center shall be paid by Customers.
Paid Warranty
The warranty period has expired.
The product is not manufactured by Daviteq.
Product failed due to damage caused by disasters such as fire, flood, lightning or explosion, etc.
Product damaged during shipment.
Product damaged due to faulty installation, usage, or power supply.
Product damage caused by the customer.
Product rusted, stained by effects of the environment or due to vandalism, liquid (acids, chemicals, etc.)
Product damage is caused by unauthorized treatments and modifications.
Note: Customers will be subjected to all repairing expenses and 2-way shipping costs. If arises disagreement with the company's determining faults, both parties will have a third party inspection appraise such damage and its decision be and is the final decision.
5.2 Support
Support via Help center
If you need our support for Daviteq device's installation, configuration, test, and decode, please email us at: support@daviteq.com OR input support request at link: https://forms.office.com/r/XWHbYG7yy7
Our support engineer will contact you via email or the support ticket system.
If you have any questions about the product, you can search for information on our web (https://www.iot.daviteq.com/). If you can't find the right information, please register an account and send us a request at link Contact us | Daviteq Technologies . We will respond within 24 hours.